Don't stay in the boxes.
Heero, your new coach.

Develop the skills of your customer relations team and your
managers with our personalized coaching program.

Rates and financing

Why coaching?

Coaching is a powerful tool for developing your team's skills and improving your company's performance.

At Heero Consulting, we believe that every member of your team has a unique potential that can be unlocked through effective coaching.
Start my coaching

Our approach to coaching

Our approach to coaching is centered on the individual and tailored to your specific needs. We work closely with you to understand your goals and challenges, and design a coaching program that will help you achieve your objectives.
1
Understanding needs

We start with a thorough assessment of your objectives, indicators and challenges to tailor our approach.

2
Coaching program design

Based on this assessment, we draw up a customized coaching program, designed to help you achieve your goals and prioritize your actions.

3
Implementation and follow-up

We implement the program by working closely with you. We also provide regular follow-up to assess progress and adjust the program if necessary.

Coaching is a powerful asset in any position

Your operational
of customer relations

  • Skills development: Our coaching helps your operational staff develop essential skills in communication, conflict management, problem solving and customer satisfaction.
  • Improved performance: Thanks to our coaching, your operational staff can improve their performance, increase productivity and improve customer satisfaction.
  • Confidence-building: Our coaching helps your operational staff to strengthen their self-confidence, enabling them to handle difficult situations more effectively and make more effective decisions.

Your managers
& C-level

  • Leadership development: Our coaching helps your managers develop their leadership skills, enabling them to motivate their team and lead your company to success.
  • Change management: Thanks to our coaching, your managers can better manage change, which is essential to your company's success in a constantly evolving business environment.
  • Strategic decision-making: Our coaching helps your managers develop their strategic decision-making skills, enabling them to make decisions that promote your company's growth and success.

Heero Coaching in

+40

professionals coached and supported

+15

Coaches referenced and valued in the customer relations market

2 months

To see the first beneficial results of coaching
"My coach knows every trick in the book and customer relations hold no secrets for him. I also recommend him for his analytical and advisory skills, which are always fair and sound."
Alexandre Touitou
Customer Success Manager

3 coaching offers

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Choose the coaching package that best suits your needs and those of your team

Solo

150
per hour / supported employee
For those looking to improve their customer relations skills and prioritize their actions.
  • Individual assessment
  • Personalized coaching plan
    i
    A shortlist is
    a breeding ground
  • Individual coaching sessions
  • Progress monitoring and evaluation
Most selected offer

Team

550
per hour for a team
of 2 to 9 people
For teams looking to improve their overall performance.
  • Team needs assessment
  • Team coaching plan
  • Team coaching sessions
    i
    Here, you benefit from a number of breeding grounds
  • Team building workshops
  • Progress monitoring and evaluation

C-level

On request
See conditions with our experts
For managers and executives looking to improve their leadership and management skills.
  • Leadership needs assessment
  • Executive coaching plan
    i
    With Premium, you're guaranteed access to several pools of talent
  • Individual coaching sessions
  • Management strategies
  • Organization and management
  • A dedicated coach for up to 6 months

Finance your coaching

Choose complementarity

If the funds allocated to your company are limited, or if you have exceeded the quota of training expenses. You can finance the training using both your CPF balance and your employer's funds.

Talk to an expert
Quality coaching for (almost) €0

Heero is a certified partner. You can claim your coaching costs directly from your CPF balance.

Talk to an expert
Contact your skills coordinator

Heero is a certified partner. You can apply to have your coaching paid for by unlocking the Skills Development Plans or the VSE/SME Strategic Paths.

Talk to an expert

Maximize your customers' experience with Heero.