December 2022, Irina, COO @HelloAsso contacts us and informs us of her urgency: to recruit a COO to replace her during her maternity leave.
The challenge: find a COO during the Christmas vacations.
Since its creation in 2009, HelloAsso 's mission has been to support French associations in the development of their activities. Thanks to an efficient technological platform, HelloAsso helps these organizations save precious time and increase their visibility.
In the midst of the Christmas vacations, HelloAsso faced a major challenge: recruiting a COO in less than three weeks. For this, the company called on Heero.
The solution: an efficient recruitment process
We started by precisely defining the position to be filled, then reviewed the selection criteria and identified potential blocking factors. This enabled us to quickly filter the first profiles. After only two proposals, we found the ideal candidate: Nicolas Pellissier.
Nicolas, then director at a leading e-commerce start-up, has over 12 years' experience in customer relationship management. His experience includes managing teams of over 35 people, handling high volumes of customer interactions and participating in the executive team. His passion for learning and challenge has led him to aspire to evolve the structure of customer relationship management.
HelloAsso was impressed by Nicolas' profile and hired him immediately.
"We found a profile that perfectly matched our needs. Thank you very much for that!"
Result: successful recruitment in difficult times
Thanks to our efficient recruitment process, we met the challenge of recruiting the perfect COO for HelloAsso in less than three weeks, right in the middle of the holiday season. This success illustrates our ability to respond quickly and effectively to our customers' needseven in difficult recruitment environments.
The collaboration between HelloAsso and Heero underlines how a good recruitment strategy, combined with recognized expertise, can be a real lever of success for a company. This success story is a fine example of what the synergy between the right tool, the right strategy and the right team can achieve.
